Sunday, 10 May 2009

obiee presentation service in hanging state - troubleshoot

After starting obeii service it was hanging and never went to started state. On Analysis nothing notable found in SAWlog.log. On futher digging found following message in the event viewer..
" The description for Event ID[21] in source[oracle BI Utility ] cannot be found. The local computer may not have the neccessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event . Invalid error message catalog d:\Apps\OracleBI\server\Locale\"

Troubleshooting : is in corrupted state(instead of NQErrorMsg found Replace the files from install setup.


  1. I have had a similar issue with Admin tool. Can you provide detailed troubleshooting steps.


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